Microsoft’s ‘Shared Responsibility Model‘ states that businesses are responsible for protecting their own data in MS365.

Key aspects of the ‘Shared Responsibility Model’ include:

  • Microsoft’s Responsibilities;
    • Physical security of data centres
    • Network infrastructure and platform security
    • Availability and reliability of applications and services
  • Customer Responsibilities;
    • Data protection and encryption
    • Identity and access management
    • Security access issues, data corruption and data loss

Common misconceptions:

  • Assumption – MS365 applications are safeguarded from ransomware attacks and data loss by Microsoft.
  • Reality – Protecting data from ransomware, malware, hackers, or malicious users is the customers responsibility.
  • Assumption – MS365 items are backed up by Microsoft for long-term retention and point in time restores.
  • Reality – Microsoft does provide some data replication, archiving and compliance tools but all have limitations in terms of data recovery – none can guarantee that corrupted or lost data can be recovered.

This makes it essential for businesses using Microsoft 365 to independently back their data up to a location outside MS365.

Arcserve SaaS Backup for MS365

Arcserve SaaS Backup for MS365 is a highly innovative and comprehensive backup solution for data in MS365 and a worthy contender for the position of best-in-class backup for MS365.
It is currently, in our opinion, the most functional backup solution to protect data in key Microsoft 365 applications.

  1. It backs up Exchange Online, SharePoint Online, OneDrive and MS Teams and includes a free, and critical, add-on for backing up Entra ID (Azure Active Directory). 
  2. Arcserve SaaS Backup takes a security first approach.  Backups are encrypted and SaaS Backup uses highly innovative Block Chain technology to create tamper-proof, immutable backups safeguarding against unauthorised changes and deletions, ransomware and other malicious attacks that often try to destroy backups.
    It includes Multi Factor Authorisation (MFA) to prevent unauthorised access to backups and it retains 4 copies of backups, all stored within Australia. It also helps businesses to meet regulatory and compliance requirements such as Essential 8 and others.
  3. It offers great Ease of Use and very fast recovery of data when needed. Arcserve SaaS Backup offers fast, granular and bulk restore capabilities and users are to securely access and quickly restore their own data.
  4. It is a Cloud to Cloud backup solution, which means businesses require no hardware or resources of their own.
  5. Pricing is per user and very competitive, with unlimited storage and no hidden charges or surprises. 
    Businesses can also retain backups for staff that have left the company at no charge.

KadecIT staff are specialists in Data Protection and Backup for business and we have over 10 years’ experience with Arcserve Backup solutions.

To find out more, please give us a call on 1300 106 280 or email sales@kadec.com.au.