Taking a carefully planned, holistic approach to the management and development of IT is essential if your enterprise is to realize the full benefits of its IT investment.

IT SERVICES

Assisting clients to plan, develop and support their IT environments

Kadec has been focussed on helping small and medium sized enterprises leverage Information

Technology to become more productive, more efficient and ultimately more profitable for more

than a decade.

 

To achieve these objectives we offer a comprehensive range of IT solutions and a broad range of

IT services including:

 

Installation Services and General Technical Services

  Including: Project planning and management, system installation, general technical advice and assistance

On Demand Technical Support Services

  Technical support services on request on a fee for service basis

Consulting Services

  Including: IT systems and technology reviews and assessments, IT systems design, Strategic IT planning,

  IT strategy reviews

IT Management Services

  A structured program for managing all aspects of IT within a small to mid-sized business

Managed IT Services

  System management and support services for a range of IT systems at a fixed monthly cost

 

Through one or more of these services our experienced team can help your business to:

  • Improve the functionality, performance and reliability of your IT Systems,
  • Increase the productivity and level of satisfaction of your IT users,
  • Improve IT Security
  • Improve overall business efficiency
  • Develop your IT systems to meet the changing requirements and demands of your business as it evolves

 

If you would like more information on how Kadec can help your business get more value from IT please give us a call on 1300 106 280.

BACKUP, ARCHIVING

AND DR

EMAIL AND

MESSAGING

SERVERS & STORAGE

 CLOUD & ON PREMISES

THE IT MANAGEMENT SERVICE

The IT Management Service

Implementing an effective IT Management Plan is the starting point for improving the value and effectiveness of IT in your business.

Kadec’s IT Management Service is a structured program designed to assist client’s in the task of managing and developing their IT systems.

 

Elements of the IT Management Service include:

  • Strategic IT Planning
  • IT Administration
  • Regular Systems Management
  • Systems Monitoring and Automation
  • Management of Technical Support resources

 

Strategic IT Planning

Businesses of all sizes often fail to realize the full benefits that IT can provide, sometimes despite significant investment.

You can go a long way to eliminating the risks of this occurring in your business by adopting a structured approach to Strategic IT Planning to control IT development and capital expenditure.  This can be expected to increase the value of your IT initiatives to your business while reducing the risks of wasted IT investment.

Properly done, Strategic IT Planning will provide greater confidence and more certainty in IT decision making.  It will also provide your business managers with greater visibility and control of IT development, which helps to ensure that IT expenditure is managed in accordance with business plans, and it will help minimise or eliminate unexpected IT costs.

 

“If you don’t plan for success, you are planning for failure” - Benjamin Franklin

 

IT Administration

Effective IT Administration makes running IT a simpler and more efficient process and can save a great deal of time and money.

It includes:

  • Secure management of system passwords
  • Setting and documenting essential IT policies and practices
  • IT inventory and license control
  • Management of Maintenance and Services providers
  • Basic IT budgeting for maintenance, renewals, support and planned capital expenditure, etc.

 

Systems Management (and Preventative Maintenance)

Systems management involves regular checks and tests of all IT systems to verify that they are in full operational condition.

 

System Monitoring and Automation

Real-time monitoring of the IT systems to pick up faults and error events and either fix them automatically or raise alerts for human intervention

 

Management of Technical Support

Having suitably trained and experienced technical personnel available to ensure that IT issues and problems can be addressed in a timely manner when they arise

 

Once these elements are in place and working effectively your businesses should be in a position to realise the full, anticipated benefits of its IT investment. Kadec’s IT Management Service is designed to assist you with all of these functions and is offered as a Managed Service for a fixed price per month or as a Pay As You Go service charged on an hourly basis.

 

If you would like to discuss how the IT Management Service could benefit your business please give us a call on 1300 106 280.

CLOUD FEASIBILITY ASSESSMENT SERVICE

Is there potential for Cloud computing to reduce the costs and/or improve the performance and reliability of your IT systems?

Kadec’s consultants can help you through the process of assessing the feasibility and costs of moving some or all of your IT server systems to the Cloud.

 

If this proves to be commercially and technically advantageous to your business, we can then help you to move your systems into the Cloud and provide system management and support services to keep them fully operational.

 

If you would like some professional assistance to determine if Cloud computing can benefit your business please give us a call on 1300 106 280.

MANAGED SERVICES

Kadec offers a range of Managed Services that are designed to reduce the costs and improve performance and reliability of your IT systems while taking the burden of maintaining your IT systems in full operational condition off your shoulders.

 

These services are charged on a monthly fixed price basis and include:

 

• Email system management

• Server and storage systems management

• IT Security management

• BackUp and recovery system management

• End User Computing and Network systems management

 

These services can be combined and customised to your specific requirements and budget.

 

Please call us on 1300 106 280 if you would like more information on how Kadec’s Managed Services could benefit your business.

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OUR MAJOR PARTNERS

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About Kadec

 

Work for us

 

1300 106 280

03 9874 2333

Unit 2, 31 Redland Drive

Mitcham, VIC 3132

sales@kadec.com.au

accounts@kadec.com.au